Delivery Information

Delivery to UK Addresses
Orders are usually despatched by Royal Mail 48 second class post, or in the case of heavier items by DPD next-day delivery, which requires a signature upon receipt.

Transit times are typically 3-5 days for Royal Mail items.

If part of an order is out of stock we may send part of your order at first, and any remaining items when they become available. Your card will only be charged for items shortly before the goods are despatched.

Delivery to Non-UK Addresses
Orders are usually despatched by an air-freight mail service. Quoted delivery times are up to 14 working days to Europe and up to 28 working days to the rest of the world. We can ship via international couriers if requested.

We consolidate all overseas orders into one or two mailings per month to allow us to keep our overseas delivery charges as low as possible.

To reduce customs paperwork and charges, we are trying to consolidate orders and mail to overseas destinations to avoid sending multiple packages in respect of a single order. Where one or more items are temporarily out of stock, we will hold orders for dispatch until all items are in stock. This may cause a slight delay in dispatch of some orders. Your card will only be charged for items shortly before the goods are despatched.

The rules for trade between the UK and the EU have changed. Orders placed for delivery to addresses in the EU are likely to be subject to additional taxes and charges at the point of delivery. We strongly advise customers in the EU to read our Trade with the EU page for more information. These charges are out of our control.