Chiltern Railways: The Inside Story (Pen & Sword)

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Chiltern Railways is widely regarded as one of the success stories of Rail Privatisation in Britain. This book gives an insight into the business strategy and delivery of services and is written by Adrian Shooter, former Chairman of Chiltern Railways.

In the book, Adrian looks back at the story of Chiltern Railways, including how it came into existence and expanded throughout the early privatisation era.

The book is divided into chapters, covering:

  • Introduction to Privatisation
  • What did I find at Chiltern?
  • The Management Buyout
  • Customer Service
  • Trains
  • Investment in Infrastructure
  • A Safe Railway
  • New 20 Year Franchise
  • Oxford
  • Plans that Nearly Happened
  • Changes in Ownership
  • Other Railways

Chiltern Railways: The Inside Story provides a valuable insight into the management of a railway company in the post-privatisation era on Britain's railways. Well-illustrated throughout with colour photographs and reproduced documents. Hardback. 192 pages.

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